Are you a factory or a trading company?

We are an integrated manufacturing and trading enterprise. Our factory is located in Nanchang, Jiangxi Province, with over 20 years of experience in turbocharger production and remanufacturing. Our sales team is the direct foreign trade department of the factory. All quotes are based on factory-direct costs—there are no middlemen markups. If needed, I can arrange a live video factory tour at any time, or send you our location to invite you for an on-site visit to our workshop.

Are your products brand new or remanufactured? What is the quality grade?

We primarily supply brand-new turbochargers (built to OEM-equivalent standards), while also offering remanufactured parts for specific markets. For our brand-new units, the core components (turbine housing and center housing) are made of high-nickel cast iron, and the rotor shaft undergoes rigorous dynamic balancing tests. We strictly execute the ISO/TS 16949 quality management system. From raw castings to finished products, every unit goes through multi-step inspections, ensuring a defect escape rate of less than 0.3%.

How long is your warranty? How do you handle quality issues?

We offer an industry-standard warranty of [12 months / unlimited mileage] (extendable to 18 months upon request).
For after-sales claims, we implement an "Advance Replacement" policy. If there is a manufacturing defect (such as oil/air leakage or abnormal noise), once confirmed by our technical department via remote video, we will send a brand-new replacement in your next shipment and cover the corresponding air freight. If the issue is caused by improper installation, we provide free technical troubleshooting guidance, though it is not covered under warranty compensation.

I need a turbocharger for [xxx]. Do you have it in stock? How do I confirm the fitment?

Please provide the OE number (Original Equipment Part Number) or your vehicle model details. You can search directly on our website, or reach out to us via the contact methods provided on the site. Our team will help you pinpoint the exact match.

For an order of[100/500/1000] units, what is the lead time?

We maintain safety stock for regular models, so small batches (under 50 units) can be shipped the same day.
For your large-volume inquiry, since we are an integrated manufacturer, our production scheduling is highly flexible. With a 30% deposit, we can complete assembly and testing within [7 to 15 working days]. Compared to pure trading companies, we save you at least 5-7 days in transit and eliminate the risk of delays caused by third-party factories prioritizing other orders.

What is the packaging like? Are installation instructions included?

Our standard export packaging consists of "Neutral Color Box + Shock-Absorbing Foam + Export-Grade Corrugated Carton", ensuring the turbo rotor is completely protected from vibration during sea freight.
Every turbocharger shipped includes a bilingual "Installation Precautions Card" and a "Warranty Card". Providing these professional instructions effectively helps reduce your after-sales claim rate.

I only have the OE number and no physical photos. Can you guarantee a 100% match?

Yes. We possess a powerful OE cross-reference database with over 10,000 entries, allowing our system to match parts automatically. If you encounter any uncertainties, please contact us through the website. Our experts will provide one-on-one service to ensure 100% fitment for the correct product.

If the car burns oil after installation, is it a turbocharger issue or an engine issue?

A turbocharger itself does not "consume" oil. Oil burning is usually caused by the following：

1.Turbocharger side: Worn seal rings or a blocked oil return pipe (we provide methods to test return pipe clearance).
Engine side: Aging valve stem seals or worn piston rings.

2.We recommend your customers perform an "Oil Cut-Off Test" first: disconnect the turbo oil feed line, start the engine, and observe the oil pressure. If the oil pressure is normal and there are no signs of oil leakage inside the turbo, the issue is highly likely on the engine side. We can provide written diagnostic guidelines for repair shops to reference, helping to avoid return disputes caused by misdiagnosis.

Do your products have patents? Is there any risk of infringement?

Our products are aftermarket replacement parts designed to OEM specifications, which do not involve design patent infringement. For our self-developed remanufacturing processes and upgraded designs on specific models, we can provide a Declaration of Non-Infringement of Intellectual Property Rights and assist you with local patent searches.

I want to visit your factory in China. Do you receive visitors? What support can you provide for the factory audit?

You are always welcome! Our factory is located in Nanchang, Jiangxi Province. Please reach out via the contact information on our website to schedule a visit. We can arrange

1.A comprehensive workshop tour.
2.A demonstration of our quality control workflow.
3.A full-process showcase ranging from incoming material inspection to finished product shipment.